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Tenant Resources

At Chattanooga Property Management, we strive to provide our tenants with complete, up to date information regarding their lease, property, payment options and more.

Please browse around for more information on:

  • Utility information
  • School information
  • Move-out guidelines
  • Frequently asked questions

Or access our forms library:

MOVE-IN CONDITION FORM PRINTABLE MOVE-IN CONDITION CHECKLIST

Be sure to check back often, as we are always adding new info that you can use!

UTILITY INFORMATION

Electric

Electric Power Board 423-648-1372
North Georgia Electric 706-866-2231
Georgia Power 888-660-5890
Sequatchie Valley Electric 423-837-8605
Volunteer Electric 423-476-6571

Water

TN American Water 866-736-6420
Catoosa Utility 706-937-4121
Walker County Water 706-820-1455
Eastside Utility 423-892-2890
Cleveland Utility 423-472-4521
Hixson Utility 423-877-3513

MOVE OUT GUIDELINES

In order to maximize your security deposit refund, please read and follow the guidelines below.

Your security deposit cannot and will not be applied to any charges or balance due until after you have fully vacated the property. If you owe a balance when you deliver your notice to vacate, it is subject to collection or legal action if not paid immediately. We will not delay collection of your balance until disposition of your security deposit.

All door keys, mailbox keys, garage remotes, gate/pool cards, etc. must be in our office NO LATER THAN 5:00 PM on your move out date. If you are unable to deliver them, you MUST contact our office to make other arrangements for returning them (at your expense). NOTE: Rent charges continue to accrue DAILY until ALL keys/garage remotes have been received in our office.

Before we process your security deposit, we will inspect the premises to be sure it is left clean and in good repair.

Your security deposit will be processed and disbursed within 30 days. If you prefer to receive your security deposit earlier, or by direct deposit, complete, sign and return this form AT THE TIME YOU TURN IN YOUR KEYS.

We MUST have a forwarding address to mail a check to you. Please confirm this when dropping off your keys.

We appreciate your taking the time to restore the property to the condition in which you found it. When working through the process of moving out, pay particular attention to the following items, as these are the most common charges we see upon move out. Your move out charges may include items not shown below, depending on the property, condition, and other factors.

  • Return all keys, remotes, access cards, etc.
  • Remove all picture hooks, nails or screws from the walls
  • DO NOT spackle or touch-up paint – if a wall needs repair/repaint, contact our office for instructions.
  • Clean bathroom(s) thoroughly including ALL fixtures, mirrors, cabinets, walls and floors
  • Remove all personal items, trash, debris, and packing materials from property
  • Clean and sweep all closets & storage areas and remove all hangers and debris
  • Clean all kitchen appliances (including dishwasher) and cabinets inside and out.
  • Clean all windows and leave them closed and locked
  • Be sure all blinds & screens are clean/undamaged
  • Sweep the patios/deck area and garage
  • Mow and clean the yard, including flowerbeds
  • Replace drip pans on the stove.
  • Replace the heating system filter
  • Replace any burned out light bulbs and clean fixtures
  • Leave the premises undamaged, beyond normal wear and tear

Dirt is not considered wear & tear – not on floors, walls, fixtures, etc.

Click here for a chart of estimated charges. We will use this chart as a starting point when calculating the disposition of your security deposit. These are NOT quotes, but rather minimum estimates of what you may be charged. NOTE: Doing it yourself is much cheaper.

If you would like a copy of our detailed cleaning instructions to help guide you, please click here.

SCHOOL DISTRICTS

Hamilton County School District 423-209-8400
Bradley County School District 423-476-0620
Marion County School District 423-942-3434
Catoosa County School District 706-935-2297
Walker County School District 706-638-7020
Dade County School District 706-657-4361

ONLINE MOVE IN CHECKLIST

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This checklist is NOT a maintenance request, and NO items on this checklist will be addressed as maintenance items. If something is in need of repair, login to your portal and submit a maintenance request there. This form will be uploaded to your account, and retained until the property has been vacated. At that time, it will be used to compare move-in condition with move-out condition for the purposes of disbursing the security deposit.

INSTRUCTIONS:

  1. For each area of the home, list any defects or existing damages in detail.
  2. Be as specific as possible (ex: note which wall, left or right bedroom, specify details - don't just say "stained carpet"; instead say "pink stain on carpet by window in left bedroom").
  3. If there are NO issues in a room or area, state NONE in the description.
  4. Do not leave any areas blank that ARE included in your home or apartment.

FOYER

This is a dedicated entry area of the house. Some homes and most apartments do not have a foyer. Skip this section if your front door opens directly into your living room or other area.

LIVING ROOM

Some properties have a living room AND a den, family room, sun room or bonus room. The living room is typically near the front of the home. Den, family room, sun room or bonus room are usually located elsewhere in the home. Please use this section ONLY for the living room.

DEN, FAMILY ROOM, SUN ROOM OR BONUS ROOM

Some properties have a living room AND a den, family room, sun room or bonus room. The living room is typically near the front of the home. Den, family room, sun room or bonus room are usually located elsewhere in the home. Please use this section ONLY for a room OTHER THAN the living room. If your home or apartment does not have one of these additional rooms, skip this section.

DINING ROOM

Use this section ONLY if your home or apartment has a separate, designated dining room that is NOT part of the kitchen. If your home has a combined kitchen/dining area, then skip this section and use the Kitchen section instead. If your home or apartment has BOTH (for example: formal dining and kitchen with breakfast nook or eat-in area), please complete BOTH sections (Dining room and Kitchen).

KITCHEN / BREAKFAST NOOK

If your home or apartment has a formal dining room AND an eating area in the kitchen (for example: formal dining and kitchen with breakfast nook or eat-in area), please complete BOTH sections (Dining room and Kitchen).

MASTER BEDROOM

The master bedroom is the one with a connected bathroom. If NONE of the bedrooms in your home or apartment have a bathroom en suite, skip this section. If more than one bedroom has an en suite bathroom, please indicate which room this section pertains to in your description.

BEDROOM 1

Please indicate which bedroom this section pertains to in your description (ex: front/back or left/right, etc).

BEDROOM 2

Please indicate which bedroom this section pertains to in your description (ex: front/back or left/right, etc).

BEDROOM 3

Please indicate which bedroom this section pertains to in your description (ex: front/back or left/right, etc).

MASTER BATHROOM

This bathroom will be connected to the room indicated as the Master bedroom in section 7 above. If your home or apartment does not have a master bathroom, skip this section.

HALL OR 'MAIN' BATHROOM (FULL BATH)

This bathroom is generally the one that is shared by bedrooms other than the master, but not located within any of the bedrooms. If your home or apartment has a half bath, do NOT use this section for that area. Instead, use section 14 below. If your home or apartment has more than one full bathroom (includes tub or shower), please indicate which bathroom this section pertains to in your description (ex: front/back or left/right, etc).

ADDITIONAL FULL BATHROOM

If your home or apartment has a half bath, do NOT use this section for that area. Instead, use section 14 below. If your home or apartment has more than one full bathroom (includes tub or shower), please indicate which bathroom this section pertains to in your description (ex: front/back or left/right, etc).

HALF BATHROOM

If your home or apartment does not include a half bathroom, skip this section. A half bathroom consists of ONLY a toilet and a sink - there is no bathtub or shower.

HALLWAY / STAIRS / LANDING

Some homes and apartments have stairs and landings (the area at the top and/or bottom of the stairs); some homes and apartments have a hallway (an area outside of the bedroom doors - maybe long or maybe square-ish); some homes and apartments have both. Use this section for any or all of these areas.

LAUNDRY CLOSET/ROOM OR UTILITY ROOM

If your home or apartment does not include an area with washer and dryer connections or an area with the water heater or HVAC unit, skip this section. If your laundry connections, water heater or HVAC unit are located in the garage, do not use this section for that area - use section 17 below.

GARAGE OR CARPORT

If your home or apartment does not include a garage or carport, skip this section.

EXTERIOR AND YARD AREAS

If your home or apartment does not include a SEPARATE yard area specifically for your use (ex: condos and some apartments have 'common' exterior areas for the use of all residents), skip this section.

ADDITIONAL AREAS

If your home or apartment has additional areas that are not classified above, use this section for those areas.

CLEANLINESS UPON MOVE IN

Answer the following questions based on the cleanliness of the home or apartment the very first day you received your keys. NOTE: Make-ready cleaning generally does not include windows or areas that require moving appliances.

ADDITIONAL INFORMATION

If there is anything additional that you'd like for us to know, or to be "on record" and documented, use this section.

IDENTIFYING INFORMATION

We must have the following information to be able to identify which property and which tenant this checklist is for.

Thank You!

Your information has been submitted successfully.

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  • Chattanooga, TN 37412

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