Chattanooga HOA / Association Management

Professional management of condo or homeowners associations offers broad knowledge and expertise by licensed real-estate professionals. Full service management enhances the life-quality and accuracy of planning necessary to the association’s operation. We offer the following services as a package or ala carte:

Monthly financial statements and delinquency tracking
Property inspections and maintenance scheduling
Reserve planning
Bid and contract negotiation
Homeowner roster
Annual meeting preparation

FINANCIAL

Using proven accounting and database software ensures delivery of timely and accurate
financial reports including
Billing and collecting all association dues and delinquent reporting
Maintain individual account records
File and record liens
Establishing and maintaining bank accounts
Assist in preparing and maintaining a long-range financial plan
Assist in preparing the annual budget
Timely accounts payable
Provide all financial reports including bank reconciliation

ADMINISTRATION

Maintaining all association records ensures continuity and accuracy
With the Board and Committees assist in preparing the annual calendar
Maintain a current owner database of resident and non-resident addresses
Maintain a complete set of records of the affairs of the Association
Place and keep in force all forms of insurance needed to adequately insure the Association, and process claims
Provide advice on industry standard practices
Provide 24 hour 7 day a week emergency response
Provide live response to calls Monday through Friday 9:00 to 5:00
Receive and verify the completeness of all plans and specifications for ARC
Manage clubhouse and/or pool schedule and reservations
Sell and/or distribute gate transmitters and pool keys

FACILITIES SERVICES / COMMON ELEMENTS MAINTENANCE

Protect the value and extend to life of association components through a comprehensive maintenance program.
Preventative maintenance scheduling
Scheduled property maintenance survey
Collect contractor W9 form and issue 1099’s
Schedule clubhouse housekeeping services and pool maintenance
Assisting with contract bidding and negotiation
Supervision and inspection of contract work to ensure industry standards are met and work complete before payment
Recommend a course of action with respect to maintenance items
Receive service request from owners and issue work orders
24 hour on-call emergency service

COMMUNICATIONS AND MEETINGS

Communication, a key to a successful organization:
Distribution of communications to owners
Receive all communications including phone calls, voice mail, email, and postal notices for the community
Community web page through Chattanooga PM
New member welcome packages as determined by the Board
New Board member orientation and training
Preparation of Board and member meeting packets, and provide proper notice for such meetings to appropriate persons
Attendance at Board meetings and annual member meeting
Organization and coordination of Board and member meetings (scheduling, facilitating, administering, etc.)

REQUEST A QUOTE

Four Reasons to Retain a Management Company:

Time.

It takes a significant amount of time for a volunteer board or developer to run the association. On any given day they might be responding to homeowner calls, writing enforcement letters, arranging maintenance appointments, dealing with the contractors, posting assessment payments and preparing financial statements.

Knowledge.

Good professional managers pride themselves on staying ahead of issues through involvement in the industry and continuing education. A familiarity with local, state and federal laws as well as finance and governance is necessary.

Continuity.

Board members change. But a management company can offer continuity that links one administration to the next by providing continuous record keeping. Budgeting is maintained along with supplier and vendor contacts. Professional management can help keep the goals of the community in the forefront.

Convenience.

The volunteer board should be a decision-making body allowing the professional manager to be an administrative buffer when dealing with homeowners, contractors and suppliers.

Management company services are retained to provide the following:

Preserve assets
Maintain value
Establish continuity
Provide professional assistance in management and financial matters